Regional Transport Provider- Customer and Ticket Sales Data contains information about customer and ticket sales data (electronic smartcards and paper tickets) in central England. It contains information about concessionary card holders, smart card holders and their boarding records, which can be used to depict regional use of public transport between November 2009 and March 2024. It can help researchers to model travelling behaviour and study the variation and trends of bus usage.

Content
The dataset consists of a number of extracts of two tables, Typically these extracts are further divided into multiple million-row CSV files. In some cases the two tables are combined.

The two tables are transaction records (with columns on timestamps, payment methods, origin and destination) and customer demographics (with columns on age, gender and residential location (postcode, postcode sector or LSOA depending on the extract), along with an indication of whether the user is a concessionary card or smart card holder. Sometimes this indication is instead presented by the data being further split into two tables.

For detailed description of the columns contained within the data, see the Variable Dictionary; and for an overview of the characteristics of the data, see the Data Summary. These files can be downloaded from the bottom of this page.

Quality, Representation and Bias

The dataset contains small percentages of missing values and covering multiple years. This dataset is limited to a regional transport provider and contains only concessionary card holders and smart card holders. Only a small portion of data are associated with non-concessionary smart card holders.